PRIVACY POLICY

The purpose of this privacy notice is to comply with the FEDERAL LAW ON THE PROTECTION OF PERSONAL DATA IN POSSESSION OF PRIVATE PARTIES and to inform you about the type of personal data we collect from you, how we use, manage, and utilize it, and with whom we share it.

Who is responsible?

NATURAL PLANET
with address at

Del Valle #201 Esq. Cantera,
Col. Parque Manzanares,
León, Guanajuato, Mexico,
is responsible for collecting your personal data, the use given to it, and its protection.

How to contact us?

Address: Del Valle #201 Esq. Cantera,
Col. Parque Manzanares,
León, Guanajuato, Mexico

Email: ventas@naturalplanet.com.mx

Phone: 477 717 0787

For what purposes will we use your personal data?

The personal data we collect from you will be used for issuing tax receipts for the sale of our products as well as for their delivery.Additionally, we will use your personal information for the following purposes that are not necessary for the sale of our products: Sending promotional emails and discount coupon information.If you do not wish for your personal data to be processed for these additional purposes, you can communicate this to us by sending an email to ventas@naturalplanet.com.mx, stating your refusal of consent for your personal data to be processed for these additional purposes.

What personal data do we collect from you?

At NATURAL PLANET, we collect and use your personal data solely for the purpose of issuing invoices. The data we will collect from you are:Individual: Name, address, RFC (Federal Taxpayer Registry), email, and contact phone number.Legal Entity: Business name or denomination, address, RFC, email, and contact phone number.

What personal data do we not collect?

NATURAL PLANET does not collect sensitive personal data that includes, among others, racial or ethnic origin, present and future health status, genetic information, religious, philosophical, and moral beliefs, union affiliation, political opinions, and sexual preference.

With whom do we share your information and for what purposes?

Your personal data is only processed by personnel assigned and authorized by NATURAL PLANET, therefore, your personal data is not transferred to any third party outside of it, except for compliance with legal obligations before competent administrative and judicial authorities.

How can you limit the use or disclosure of your personal information?

You can limit the use and disclosure of your personal information through the following means we have implemented: by submitting your request in person at our address or by sending an email to ventas@naturalplanet.com.mx. However, it should be noted that you cannot limit the use or disclosure of your personal information when it is necessary to comply with legal obligations or requests from competent authorities.

How to access, rectify, cancel, or oppose the processing of your personal data? (ARCO)

The exercise of the rights of access, rectification, cancellation, and opposition or the revocation of consent can be carried out by submitting a written request at our address or via email at ventas@naturalplanet.com.mx.

How to know about changes to this privacy notice?

This privacy notice may undergo modifications, changes, or updates, and we commit to keeping you informed of such situations at our offices, as well as on our website.

Last updated on February 16, 2024.